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Quality Management Systems - Guidelines for Performance Improvements  
(ANSI/ISO/ASQ Q9004-2009)  
This standard is a revision of ANSI/ISO/ASQ Q9004-2000. The present revision, describes the basic set of elements by which a quality management system can be developed and implemented internally.  It provides guidance and interpretation for implementing an ISO 9000 quality system within your organization.  
Publisher:  American Society for Quality   
72 pages. Softcover.  
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